"The patient in a cupboard"

My sister is currently in your hospital awaiting a huge operation for cancer tomorrow, you have placed her in a storage cupboard , yes you did read that correctly, she is in storage along with portable toilets. She has missed lunch and dinner as the staff were unaware that she is in the cupboard, her son has ordered her a takeaway meL so at least she will be fed. This is a disgrace , where is the patients dignity and respect? Would you like a member if your family to be placed in a cupboard the night before a life hanging operation? Am disgusted