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"Achilles Tendon Rupture"

About: East Surrey Hospital / Trauma and orthopaedics

(as the patient),

I was referred by my GP with a suspected Achilles' tendon rupture and waited approximately 2 hours which was fine. I then saw a doctor who confirmed what the doctor had suspected. They explained the options and I was told I would have a cast for approximately one week and that I had to come back for a scan and to discuss treatment.

At this point I was then taken to have a cast. Much to my surprise I was asked which leg and how I would like my toes pointed or straight. I would have assumed that someone who was a nurse would either know or have been told how it should be cast. The cast was ok, but it certainly didn't feel like it would last a week. I then went to reception and tried to book my follow up with radiology to have a scan and was told they couldn't see me in a week due to the bank holiday and proposed 2 weeks.

Given how serious an injury I have and the fact that I was in a temporary cast I was a bit concerned. Fortunately I have private medical insurance and phoned them for a second opinion and they saw me the following day. This was followed up with a scan a few days later and then an operation to repair the damage. All of this has occurred before I would have even had my follow up with the NHS.

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Responses

Response from Tasha Gardner, Communications Manager, Marketing and Communications, Surrey and Sussex Healthcare NHS Trust 10 years ago
Tasha Gardner
Communications Manager, Marketing and Communications,
Surrey and Sussex Healthcare NHS Trust

supports all internal and external communications

Submitted on 30/12/2014 at 13:24
Published on Care Opinion at 18:19


Dear Achilletear

I am sorry to read your comments and have passed your details on to both the radiology department and fracture clinic so that they are aware of them.

kind regards

Tasha

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