"Failure to notify of cancelled admission for back surgery"
About: Royal Gwent Hospital / Trauma & orthopaedics Royal Gwent Hospital Trauma & orthopaedics NP20 2UB
Posted by melfrommachen (as ),
Arrived at Royal Gwent, ward D7 East as instructed at 7.00 am Wednesday for admission for surgery on prolapsed disc, to be informed very bluntly by a nurse that the ward was in breach and that I should have phoned before we left home.
She was very rude to us and would not explain what she meant by the ward being in breach.
The ward sister was a bit more sympathetic and took time to explain that no admissions had been possible since the previous weekend.