"God friendly consultatnt. Helpful ..."

About: Royal Hallamshire Hospital

(as the patient),

What I liked

God friendly consultatnt.

Helpful staff

What could be improved

There was no parking in the hospital car park and only limited parking elsewhere. When I arrived there was a 45min wait. In any stochastic system if the process time is greater than the service time waiting rises exponenctially, it did here. It was 70 min later I was seen. This was difficult for all patients and staff, who were overstretched. My car parking was overdue and a lot of the time of every other patient was wasted, causing a variety of problems.

What are the hospital performance indicators on patient waits?

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