"Everyone is professional and doing ..."

About: Basildon University Hospital

(as the patient),

What I liked

Everyone is professional and doing a great job caring for patients.

What could be improved

I saw three professionals and had to constantly repeat my story. Notes were taking each time but why was it not shared? I was unwell so found it difficult to keep discussing my illness.

Anything else?

Money seems to be spent on what I see to be unecessary public relations and glossy leaflets. The money should be directed to the basics such as equipment.

Story from NHS Choices

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