"Orthopaedics. Consultants rude attititude"

About: Wansbeck Hospital

I was admitted to ward 6 awaiting orthopaedics pre assessment prior to nerve root block to spine. Admission had been extremely distressing as was via A&E. Reason for admission, uncontrollable pain. ( I also have a diagnosis of Parkinson's, well controlled via medication and wonderful team lead by the professor at Newcastle). The consultant who visited ward 6 was very rude .He dismissed the admitting ?junior medic with a wave of his hand and swirled the bedside curtains around my bed. There was no nurse present or junior medic. He commenced his introduction to myself and husband by 'shouting at us, no shacking of hands or introduction for us. In my pain medicated haze (nefopam,gabapention ,etc)' he shouted that my diagnosis of Parkinson's had nothing to do with my newly diagnosed spinal problem (discovered only by MRI SCAN ).The whole ward would have heard the conversation! He continued to shout about my name.

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Response from Wansbeck Hospital

Dear Christine, Thanks very much for bringing this to our attention. I am so sorry that this has been your experience on ward 6 and that your privacy and dignity were compromised in this way and the unacceptable behaviour you describe. You will appreciate how important it is that I find out a little more detail and have the opportunity to discuss this with the member of staff concerned. Please contact me directly on annie.laverty@nhct.nhs.uk Many thanks for your help with this, Annie

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