This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Disabled Parking"

About: Heartlands Hospital

I don't expect the hospital runs the parking, but my wife recently spent a week on ward 23, they were all brilliant - thank you all so much. Now, l am disabled and must say the disabled parking arrangements are shocking. Up the hill, then down a steep slope, where the pay machine is situated. It was impossible for me to push my chair out of this car park. The fees are a bit harsh too £3.75 per visit, its a lot for someone who only receives £71 per week ESA. If l parked in the main car park there only about 6 spaces, and when l checked all but two spaces did not have blue badge displayed.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust 9 years ago
Margaret Mitchell
Deputy head for patient services,
Heart Of England NHS Foundation Trust
Submitted on 27/08/2014 at 09:34
Published on Care Opinion at 14:49


Dear Rob,

I was disappointed to hear your experience with our carparking when attending Heartlands Hospital. I would welcome the opportunity to discuss this with you further if you wished, please contact the Patient Services Team on 0121 424 0808.

kind regards

Margaret Mitchell

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k