"CRT are not all bad"

I have posted so far two negative posts regarding St Helens CRT, on behalf of friends.

I myself have also had my problems with the CRT in the past, and would usually refuse to let my care co-ordinator refer me to them when I was in crisis. However, not long ago I was referred into the CRT and was seen on a daily basis by the staff. I am pleased to say that my experience on the more recent occasion was much more positive than all my previous experiences.

I was listened to, had my feelings respected and every member of staff who I saw was caring, helpful and respectful. And with the care from the CRT being a more positive experience, I had more faith in them, I was more likely to call if I needed to, I was more able to be open about how I felt, and with their help I avoided a hospital admission. For the very first time, they made me feel better - which has definitely made me feel more positive about the team.

I am aware that other people are reluctant to feel the same as me... however, a friend of mine has also said that she has had a more positive experience with them within the past couple of months. I think it's important to highlight the positives, and not just to focus on the negatives... I also expressed my feelings to the CRT staff and their manager!

Thank you :)