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Very efficient and reassuring paramedics

Posted By Similar106

"Very efficient and reassuring paramedics"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

My wife was experiencing breathing difficulties, as our GP surgery was closed I contacted the lifeline service we have. They in turn called for an ambulance which arrived very quickly – in perhaps 20 minutes.

I just wanted to say how very efficient and reassuring the paramedics were – one was a student and I believe they came from the Blandford depot. Both of them were excellent, they gave my wife a thorough check through, advising her to rest as they felt the breathing problems were brought on by over doing things.

Really reassuring.

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Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service 9 years ago
Laura Martin
Patient Engagement Administrator, Governance,
South Western Ambulance Service

Submitted on 21/08/2014 at 17:07
Published on Care Opinion on 22/08/2014 at 09:26

picture of Laura Martin

Dear Similar106

Thank you for taking the time to share your experience. I hope your wife feeling much better now.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto the ambulance crew who came to your wife's aid. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and address that the ambulance attended? This would allow me to identify the staff involved and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.

Kind regards

Laura

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