"Doctor was excellence in action"

This hospital is part of East Kent Hospitals University NHS Foundation Trust.

In these times when one hears so many complaints about the NHS and its hospitals, I thought I should write you and give you some good news.

In mid August my wife was admitted to the William Harvey Hospital accident and emergency department for a cranial Cat-Scan. Business was brisk and the waiting times not short, but that is beside the point. Her condition was not an immediate life threatening emergency.

Eventually we saw a young doctor, Daniel Keown, and I must tell you that this young man is an exceptionally competent, patient friendly, and well organised medical physician.

I have no idea if he is regular member of staff or a summer locum but he is an asset to be cherished if he is.

One meets many people over a lifetime and develops a critical assessment of their character and competencies and it is always a pleasant surprise to witness excellence in action.