This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Harewood day care unit: Outstanding care"

About: Springfield University Hospital (London)

(as the patient),

I have just finished treatment as a day patient at Harewood, Springfield, Tooting. I was there for 10 months to help me recover from an eating disorder, anorexia.

The care I received during my stay was outstanding despite the team being under staffed. I applaud there professionalism and patience under so much pressure.

That place saved my life and I couldn't have done what I did without it. I do think that they should more considered and valued for the work that takes place on that unit. They are streched thin, no pun intended, and would need support and funding.

Don't get me wrong I never lacked attention or care but I am concerned that they will wear out if nothing is done and worse that the day hospital will disappear. I beg the NHS to prevent that from happening.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jane Healey, Patient Experience Lead, Governance, South West London and St George's Mental Health Trust 9 years ago
Jane Healey
Patient Experience Lead, Governance,
South West London and St George's Mental Health Trust

I investigate complaints & serious incidents and develop action plans from these to facilitate learning and improvement

Submitted on 27/08/2014 at 15:52
Published on Care Opinion at 22:22


Dear Ed, my name is Jane Healey and I am the Patient Experience Lead for Wandsworth.

Many thanks for posting your thoughts and feedback about your stay at Springfield Hospital. I am delighted to hear that you feel the service has helped you on your recovery journey and I will ensure that your feedback is passed onto all the staff on the unit.

Kind regards

Jane

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k