"it was very clean."

About: Norfolk & Norwich University Hospital

(as the patient),

What I liked

it was very clean.

What could be improved

i was in the delivery suite in early labour, then my contractions calmed down, so i got moved to the ward, and my boyfriend had to go home as a result, as he wasnt allowed to stay on the ward. Then a couple of hours later my contractions started again, so i got told i would have to be moved to another hospital, as my baby was a few weeks early and they had no space in neo natal, and could be moved as far as nottingham. luckily, i was moved to the james padget, which wasnt as far.

This made me feel let down by my local N&N hospital. when i talked to staff, i was told there are not enough staff or beds to cope with the baby boom.

i think the N&N needs to build a bigger delivery and neonatal suite, big enough to cope with the demand of the norfolk region. They also need to employ more staff, as it was very apparent how under staffed the unit was.

Story from NHS Choices

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Response from Norfolk & Norwich University Hospital

Thanks for taking the time to respond. The NNUH neonatal intensive care unit is a highly specialist centre helping provide a service for babies across Norfolk, Suffolk and Cambridgeshire. Our aim is always to try and accommodate local families first but it's sadly not always possible. The regional NHS neonatal network is currently looking at how many cots are needed for the future, what type of cots, and where they should be located.

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