"Thank you for the treatment and care of my father "

About: Royal Stoke University Hospital / Accident and emergency West Midlands Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

The paramedics were called to my father who was having breathing difficulties. He was stabilised by them before being transferred to the A&E at the UHNS where he received first class treatment, before being admitted to a Ward.

Thank you to the Doctors, Nurses and staff of Ward 218 SSU for his care and treatment during his stay. Thank you to everyone involved in his care.

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Response from University Hospitals of North Midlands

Hi Alfie Moon,

I would like to thank the patient and family for their kind words and I am very pleased that their stay in the UHNS was a pleasant one. I will relay the message to all of my staff and thank them for their hard work


Janet Winter

Acting Ward Manager

Ward 218

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Response from Regional Head of Patient Experience, West Midlands Ambulance Service

Alfie Moon,

Thank you for feedback and I do hope that your Father is making a good recovery.

West Midlands Ambulance Service does welcome feedback on the service that they provide. If you would like to share your experience, please do not hesitate to contact

the Patient Experience Team on 01384 246370 or email pals@wmas.nhs,uk

Kind regards

Marie Tideswell

Head of Patient Experience

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