About: Charing Cross Hospital

I attended for a barium swallow test on 18 August, an unfamiliar process. The doctor in attendance was wonderful. She explained everything to me, calmed my nerves, encouraged me as the test progressed, and treated me with dignity and respect. While of course one would always hope for such treatment my overall experience of hospital doctors is that they are rushed and officious (if not arrogant). So it was a pleasure to feel human. Also I was seen on time. Ten out of ten.

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Response from Charing Cross Hospital

Imperial College Healthcare NHS Trust is delighted to receive your review. Thank you for taking the time to share your experience in Imaging at Charing Cross and for your kind appreciation for staff caring for you. Your comments are important to us and have been passed on to staff concerned.

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