"Outstanding care and treatment. A full five star..."

About: St George's Hospital (Tooting) (London)

I received a kidney transplant at St Georges on July 9th 2014 and must praise all of the doctors and nurses involved in my care and treatment on Buckland Ward without exception for their expertise, professionalism and sensitivity throughout. The staff really were of the highest calibre and I can't thank them enough for what was a truly life changing experience. It must also be said that the high quality of care also followed through to the domestic staff who were consistently friendly, sensitive to the needs of patients and even provided hot crisp toast, (not lukewarm and floppy), which in my experience of being an inpatient really must be a first. Remarkable! I was an inpatient for seven days in total which also included an unplanned second admission due to fluid loss and I must also say that the excellence of the service continued in to the outpatient clinic which I was fortunate enough to experience for two weeks prior to my eventual transfer to St Helier, Carshalton. Thankyou one and all for giving me a truly wonderful experience of hospital and giving me my life back. At the time of writing, my renal function is still steadily improving, (now six weeks post op), and this coming Friday I am having the stent and PD catheter removed so that really will be a watershed moment as it will be an official farewell to dialysis and freedom from "plugging in" four times a day. Hooray! The fact that this has been such a positive experience for me across the board provides palpable evidence of the profound systemic success of this valuable Renal Department which I believe is really quite a rare achievement in cash strapped contemporary healthcare. In fact when care and treatment is this good it is utterly appropriate and deserved that the NHS is the envy of the world. Before I run out of superlatives completely I must close with a final message to the renal staff. Please keep doing what you are doing as it is quite fantastic and Thank You so much for everything.

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Response from St George's Hospital (Tooting)

Thank you very much for taking the time to post your feedback about your experience at St George's Hospital. Your kind comments about the expertise, professionalism and sensitivity shown you in your care and treatment by all staff you came into contact with will be sent to the managers of the service. In turn they will inform the staff. We wish you well in your recovery.

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