"The friendliness of all staff ..."

About: Heartlands Hospital

(as the patient),

What I liked

The friendliness of all staff and feeling looked after every minute of my week-long stay.

What could be improved

I honestly cannot think of anything I would improve about the care I received or the explanations on my condition and what was going to be done to help me.

Story from NHS Choices

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Response from Heartlands Hospital

Many thanks for your comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful