"Thyroid problem and treatment"

About: Medway Maritime Hospital / General surgery

(as the patient),

I have a goitre - it is quite large and was very tight in my throat. My GP sent me to Medway hospital I had two FNAs that confirmed I did not have cancer - thank god.

The first FNA was carried out by a doctor - he wore scrubs and was very gentle and considerate. The procedure was okay. He said I would have to have my thyroid removed because it was full of cysts and showed me on the screen that there was only a small part of it that looked normal.

I then had to go for further tests - the doctor who carried out this FNA was a barbarian. He hurt me. Told me I didn't need pain relief as I wouldn't feel anything but the procedure was very painful and I bled quite a lot. He also did not wear scrubs but had his normal clothes on.

I felt shocked and shaken after the procedure. On the way home I became emotional and told my husband that I felt like I had been assaulted - he was very angry. My throat was very badly bruised for three weeks after. My throat was very sore and I also became very ill - depressed and like I had a virus.

I then started to develop further symptoms that I discussed with my GP - he said they was classic symptoms of an under active thyroid and told me to make a case for myself at the hospital during my next visit.

At my next appointment I explained my problems and was told there was nothing wrong with my thyroid. And the symptoms were nothing to do with my thyroid.

I said but I do have problems with my thyroid - it is enlarged, I have a big cyst and multiple smaller cysts and nodules - the first doctor had shown me.

I was dismissed and told the blood tests I had were normal and I probably had something else wrong with me not related to thyroid.

I went back to my GP to tell him as I still felt unwell - he was not happy about what was said to me but carried out further tests. Eventually he thought I may have an infection in my thyroid and gave me a very high course of antibiotics.

After 4 days on the medication I started to feel better.

Six months later I had to attend the ENT department again. They confirmed there was nothing wrong with my thyroid but have referred me to a thyroid specialist? ? ?

Saying that I was given that information 3 months ago and have not yet received an appointment.

I am confused.

I think that the NHS do not want to diagnose thyroid disease to too many people - there must be a quota. Maybe this is to do with free prescriptions if you are on thyroid medication. Maybe they just hope that half of us die off and melt away.

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Response from Medway NHS Foundation Trust

Thank you for your feedback.

As the Senior Operational Manager for the ENT department I would be grateful for the opportunity to discuss this in more detail.

Please can you contact me.

Benn Best

Senior Operational Manager

01634 833771 ex 8941 or mobile 07827254128

Email at benn.best@medway.nhs.uk

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