"Thank you for an excellent service"

About: City Hospital campus

I have recently been receiving genetic counselling at the City Hospital and feel I must express my thanks and appreciation for the service I have received. I first saw my counsellor in April and over the following months she has been so caring and supportive,always available to answer any questions I had or to ring me back.She referred me to several departments for investigations which went though very smoothly and efficiently. I was then able to have blood tests and yesterday received my result which thankfully was negative. The NHS gets a lot of bad press but I am truly impressed with the service I have received. My thanks to all involved but especially to my counsellor. Anne Langham

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from City Hospital campus

Thank you for taking the time to send us your feedback. It is great to hear that you experienced such good care from our genetic counselling team. We will be happy to pass your message to everyone involved in your care.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful