"The service and compassion they showed was great"

About: South Western Ambulance Service NHS Foundation Trust

(as a carer),

Lee and Emily visited our retirement apartments after a lady had a fall around midnight.

The service and compassion they showed was great, they treated her really well.

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Lively202

Thank you for taking the time to give us some feedback - I hope the resident at your apartment is feeling well.

It is always so rewarding to hear how our staff are delivering excellent care to patients, and reassurance to those around them, when they need it most.

We can share your kind words with Lee and Emily, however we will need a little more specific information to be able to do this. If you are happy to, please can I ask you to contact me on either 01392 261 552 or sara.coburn@swast.nhs.uk and we can discuss this further.

Thank you, again, for sharing your story.


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