"Couldn't have wished for better service"

About: South Western Ambulance Service NHS Foundation Trust

(as the patient),

I couldn't have wished for a better service if I’d paid £1, 000! The paramedics were gentle and understanding, and went about their business in a very calming way.

I’d collapsed in a café in Swanage, and initially a paramedic came to visit me on motorbike. He then called for an ambulance.

I couldn't have been treated any better.

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Western791

Thank you for taking the time to give us some feedback - I hope you are feeling better.

It is always so rewarding to hear how our staff are delivering excellent care to patients when they need it most.

We can share your kind words with the ambulance staff involved in your care, however we will need a little more specific information to be able to do this. If you are happy to, please can I ask you to contact me on either 01392 261 552 or sara.coburn@swast.nhs.uk and we can discuss this further.

Thank you, again, for sharing your story.


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