"Out patients blood test"

About: Great Ormond Street Hospital Central London Site

It took me a while to find the hospital. I was fasting for a blood test. I went to the third floor around 11:30am. As I walked into the blood test room, the nurse very abruptly without even looking at me, said "Come back at 1 o clock or go to the Camden center." I am astonished that Great Ormond street hospital hires people like this in patient care. If these people do not enjoy their jobs, they shouldn't do it and talk so offensively to patients.

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Response from Great Ormond Street Hospital Central London Site

Thank you for your contact. We are sorry to hear about your recent experience. It would help us a great deal to have more information so if you are willing please contact the Patient Advice and Liaison Service (PALS) on 02078297862 or pals@gosh.nhs.uk. Thank you.