"Excellent in every aspect."

About: Guest Hospital

I visited the Neurology department today (12th August 2014) at Dudley Guest hospital. On arrival it was very easy to park and find our way in. We were welcomed by the receptionist and told where we needed to wait. I had only just sat down and was called almost immediately by the nurse, who carried out some basic medical checks with me. I only waited 5 minutes to see the consultant who was extremely nice, friendly and professional. During my short wait before seeing the consultant, I observed that the nurses were constantly making sure other patients were being dealt with and not left unattended. It was a nice, pleasant and spotlessly clean environment. I actually said to my husband that it felt like a private hospital. Overall as hospital visits go, it was excellent. :)

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Guest Hospital

Thank you so much for your positive comments about your visit to the Guest Outpatient Centre. It is always lovely to receive such wonderful feedback from our patients. We always aim to offer the highest standards of care to ensure patients receive a positive experience from start to finish when they visit our hospitals and your comments about the team in our Neurology Department is exactly what we would want and expect it to be. We have passed your comments onto the team involved in your care who will appreciate it. Thank you again for taking the time to leave us such positive feedback

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful