"Wait much shorter than expected"

About: Telford referral and quality service (TRAQS)

(as a carer),

We were expecting a wait as it said on board up to one hour wait but we went in more of less on appointment time and were out in 10 minutes. The nurse was pleasant and explained to my mum what she was going to do before she did it.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Red908

Thank you for sharing your positive experience with the TRAQS team. You do not mention where your Mother's appointment was. However, I am pleased that your Mother's experience was a positive one and hope that she is feeling better.

Thank you again for taking the time to respond to our request for feedback

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