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999 response

Posted By chelsea05

"999 response"

About: South East Coast Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

After having surgery in early August, I began to lose a significant amount of blood on the following Wednesday. I called 999 as I was alone at home. Within a few minutes a paramedic arrived shortly followed by the ambulance crew. I would like to thank them for such a great response, these people are a credit to our health service. Thank you, a very professional and caring service

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Responses

Response from Louise Hutchinson, Head of Patient Experience, South East Coast Ambulance Service NHS Foundation Trust 9 years ago
Louise Hutchinson
Head of Patient Experience,
South East Coast Ambulance Service NHS Foundation Trust

Submitted on 13/08/2014 at 16:44
Published on Care Opinion at 17:03

picture of Louise Hutchinson

Dear Chelsea05

Thank you so much for passing on these kind words about our staff. It really does mean a great deal to them when patients take time to do this, and I know it always brightens their day.

If you were able to email details of the date and location at which we treated you I could pass on your thanks to the individual members of staff concerned, but I will leave it with you to decide. My email address, should you need it, is louise.hutchinson@secamb.nhs.uk.

Thank you again and I do hope you have made a good recovery.

With very best wishes, Louise Hutchinson

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