"lack if humanity!"

About: The Royal London Hospital

I was taken to the a&e, I was 13 weeks pregnant and started bleeding. After advising the doctors that I had started bleeding and was in pain and not had a scan in 7 weeks they refused to do anything for me. I was told to go home take paracetamol for pain and go back to my "local" hospital if the bleeding got worse. I have since been told that I miscarried. The doctors did absolutely nothing to check me or my baby. What made it worse was the doctor or nurse not sure which was not even able to answer my questions herself but had to leave the room every question to make a telephone call to a doctor to ask about what I had to do. this is by far the worst treatment I have ever been subject to. A complete lack of expertise which has lead to a complete lack of trust in the ability of this hospital to ensure they have the right people in the right jobs!

Story from NHS Choices

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Response from The Royal London Hospital

We are very sorry to hear about your experiences in the Emergency Department. We understand this is a difficult time for you. We would like to get in touch with you when you are ready to talk about your experiences to ensure we can improve our services and avoid this happening again. We urge you to contact PALS on 020 3594 2040 or by email: pals@bartshealth.nhs.uk, they will direct you to an appropriate member of the team. Kind regards Barts Health NHS Trust

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