"From the moment my son was sent ..."

About: Royal Free Hospital

(as the patient),

What I liked

From the moment my son was sent to the Royal Free to be assessed for a liver transplant he was treated with great caring, dignity and respect by all of the transplant team.

The co-ordinators were like friends to my daughter in law and calmed her fears. After the transplant we could not have asked for better care for my son and respect for my family.

The team are truly professional and caring. Everything was handled excellently and we are all so grateful as they have given us back our husband, son and brother.

Thank you so much the liver transplant team at the Royal Free. God bless you all.

Truly a centre of excellence!

The Donald family

What could be improved

Absolutely nothing at all.

Story from NHS Choices

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Response from Royal Free Hospital

Thank you for your comments regarding the clinical and compassionate care provided to your family during your son’s time at the hospital. We know that a stay in hospital is stressful for both the patient and their relatives and it is nice to hear that our efforts to help families through such a difficult time are appreciated.

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