"Regressive change in appointments system"

I am being treated with Biologics, which require careful monitoring via a required full medical check, along with my consultant having to deal with the SMC/Nice registration/funding. This monitoring has to take place every 3 months, or used to, until the new appointments system caused chaos with this routine. My last three check-up appointments have been more than six weeks late, which could prove disastrous if something is going wrong. Also now have no idea when my appointment is likely to arrive, making life very difficult to organise, as these appointments cannot be missed.

Under the old system, my next appointment used to be made when leaving the clinic and locked in stone, leaving me feeling safer and knowing exactly when it was to take place. I feel that new system does not work for people in my situation and is a very regressive step by Raigmore.