"thanks from me"

About: City Hospital (Birmingham)

I was admitted to a&e city hospital with a shattered humerus on Friday 27th june at approx. 11.30am. As far as I can remember my experience of all treatment and staff attention was very good. I particularly remember a male nurse who dealt with me on arrival and then a young lady who did the plaster cast. I also remember the doctor who gave advice as to the best option available and he was very reassuring and kind. I was transferred to Sandwell the same night at 10pm where the positive treatment continued. Having read many scary stories in the press recently about the NHS I have to say that at a time which was very traumatic for me I was dealt with in a professional but kind manner. thank you all

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Response from City Hospital

I am very pleased to hear that you had a pleasant experience at our hospital. Despite the pressure that we face every day, our goal is to ensure the well-being of our patients and I am very glad to learn that our staff gave you the excellent treatment. Thank you again for your positive feedback and I hope you have fully recovered. Toby Lewis, Chief Executive

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