"The Plane Tree Centre"

About: Whipps Cross University Hospital

I attended the Plane Tree Centre on Tuesday to have my gall bladder removed, I found all of the staff, including the lady on the reception, very caring, attentive and above all professional. I was nervous at the thought of having a general anaesthetic but they calmed me down and took the time to explain everything to me. They looked after me really well both pre & post op. The aftercare information they gave me was clear and concise. The only gripe I would have is the conditions that the staff and patients have to put up with. The heat in this centre is overwhelming and does not make for a good working or recovering environment. That said I would recommend this hospital for general surgery.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››