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Massive thanks

Story from nhs.uk

"Massive thanks"

About: Royal Surrey County Hospital

Me and my partner would like to praise the staff on the whole of the maternity ward from assessment to postnatal! We weren't expecting such a quick birth of our daughter but the midwife and student with her where extremely quick and efficant! We felt comfortable and reassured, my partner was involved throughout as well! It was an amazing experiences having our daughter on an amazing ward! As a first time mum I was offered much support with postnatal care which reasured me and gave me comfort and confidence!! Mr and Mrs Reeves

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Responses

Response from Royal Surrey County Hospital NHS Foundation Trust 9 years ago
Royal Surrey County Hospital NHS Foundation Trust

Submitted on 29/08/2014 at 10:47
Published on Care Opinion at 14:59

Dear Mr and Mrs Reeves,

Congratulations on the birth of your daughter!

Thank you so much for your lovely comments. We are so pleased you had a great experience, especially on such a joyous occasion. I will make sure your comments are passed on to the maternity department as I'm sure they will be delighted to hear you had a good experience.

Response from Royal Surrey County Hospital 9 years ago
Royal Surrey County Hospital

Submitted on 24/10/2014 at 12:27
Published on nhs.uk on 25/10/2014 at 04:00

Thank you for taking the time to share your feedback with us. We aim to provide safe and high quality care delivered by compassionate and respectful staff. We are pleased to hear that you had a positive experience and received excellent care at the Royal Surrey. We will pass your feedback to all the areas involved so that staff receive the recognition they deserve. Best wishes Royal Surrey County Hospital

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