"Using 111 Service"

About: Harmoni / NHS 111

(as the patient),

Called gave details and story to initial person, someone else called me back and I had to tell the story again. Their advice was useless and included 'taking a shower'. eventually spoke to a doctor, and told my story AGAIN. the Dr, explained the likely situation. All this resulted in NO HELP WHATS SO EVER, and I ended up speaking to my doctor the following day, who told me to call 999

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