"Shawbirch Medical Centre: My GP was incredibly helpful"

About: Shropshire and Staffordshire Telford referral and quality service (TRAQS)

(as a service user),

My GP was incredibly helpful, thorough and reassuring- he followed up with 2 phone calls + 1 more blood test. I was very happy with how he dealt with me. Only downside was I had to wait 3 weeks to see him for that appointment as not emergency.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Nearby399

Thank you for your feedback which is much appreciated. Although your referral was processed by the TRAQS team we note that your comments relate to the time it took to arrange a GP appointment.

If you wish to discuss this further you can arrange to speak to the practice manager.

Thank you again for sharing your feedback and we wish you all the best with your treatment.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful