"Breast care unit"

About: Glenfield Hospital

I have recently been diagnosed with breast cancer. Although it was a traumatic diagnosis the entire assessment and treatment process was fantastic. The initial assessment appointment included a mammogram, ultrasound and biopsy to ensure an accurate diagnosis. The radiology were great fun and really put me at ease as well as being extremely professional. This was done on a one stop shop which dramatically reduced stress. The diagnosis was relayed to me in a sympathetic and caring way and I was given ample time with a breast care nurse to discuss my concerns. Surgery was performed as a day case and again it was caring but efficient. The ward was clean and friendly. My only complaint is the waiting times in out pts and the car parking charges but the clinical care is excellent

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Response from Glenfield Hospital

Dear Liz, Thank you for taking the time to share your experiences at the Breast Care Unit with us. It must have been a very stressful and worrying time for you, so it's fantastic to hear our team treated you with care, passionate and professionalism throughout your whole journey. I have passed your kind words onto the Head of Service, Maggie, so she can share your feedback with the team. Maggie will also take on board the feedback about the outpatient waiting times and I have shared the comments about car parking charges with our travelwise manager. Wishing you the best of health, Laura Mort Communications Team Leicester's Hospitals

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