"Treatment for a nose injury."

About: Wexham Park Hospital

I visited A&E in the evening of Monday28th July. That was the worst part of my visit - a wait of some four hours to be seen. However, once I was being dealt with everything was absolutely first class. I had badly cut the bridge of my nose and the on-duty doctor decided that I should see the Plastic Surgery team first thing the next morning. On returning there was a couple of hours wait as the surgeon (wonderful!!) was operating elsewhere. But when she came she put me completely at ease and managed to stitch a flap of skin back in place, which had been thought non-viable in A&E. I spent a week with my daughter, being unable to return home as I use spectacles. The stitches came out yesterday in the Plastics clinic and the wound is healing well and no further treatment necessary. Our much maligned NHS is simply wonderful and I think too many of us take it for granted. Thankyou, thankyou, thankyou...

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Response from Wexham Park Hospital

Dear Mrs Ford Thank you for taking the time to leave feedback on your recent visit to Wexham Park Hospital. I am sorry that you had to wait some time to be seen in A&E but I am delighted to hear how positive the experience was when you saw the team. I know Mr Misra, Clinical Lead for Plastic Surgery will be very pleased to share your lovely comments with the team that looked after you the following day. I hope you continue to recover well and wish you all the best for the future Claire Marshall Associate Director of Patient Experience and Public Involvement

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