"Induction of Labour"

About: Liverpool Womens Hospital / Maternity care

(as the patient),

I was induced at LWH 2 days after my waters had broken. Nearly a year later, I still occasionally have flash back dreams and have struggled with my experience for months. After insertion of the first pessary, I was in agony, unable to move from a foetal position, barely able to see or speak to my husband. Despite being in obvious pain, I was not checked on until the next pessary was due to be inserted.

Over the course of the day, I was made to feel like a disruptive nuisance due to the noise I was making - which I would describe as moaning. I was admonished for not eating my lunch or drinking, even though I couldn't move. When I was checked over, I was 9 cm dilated and people rushed to examine me and rush me to delivery.

I can not explain the pain I had been in that day, suffice to say I still have nightmares and almost had a panic attack when I recently returned to the hospital on an unrelated matter. A level of pain where someone is convinced they are dying is not ok in a modern hospital. Procedures need to be amended. I also feel staff could improve listening to patients.

I love my son so much and wanted a large family but the thought of going through that again is too much to bear.

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Response from Alison Gallie, Patient Experience Officer, Liverpool Women's NHS Foundation Trust

Thank you for your comments, this is clearly not the standard of care we expect any of our patients to receive. We have discussed your concerns with the interim Head of Midwifery, who was very sorry to hear about your poor experience of maternity care at the Liverpool Womens. We would like to reassure you that all comments and feedback are taken seriously and acted upon. We would welcome the opportunity to meet with you to discuss the concerns you have raised. If you would be willing to meet with us, please contact the Patient Experience Team who would be happy to make arrangements to meet us at your convenience

Clare Fitzpatrick

Interim Head of Midwifery

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