"Relaxed and pleasant experience from the word go"

About: Victoria Infirmary / Trauma & orthopaedics

(as the patient),

A relaxed and pleasant experience from the word go. The staff on reception were polite and the waiting area air conditioned and clean. All the staff were very helpful, courteous and knowledgeable. Everything was explained to me simply and clearly by nurses, anaesthetists and doctors. A special thanks to Danny Mackay for his manner and chat.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear Vet118

Thank you for taking the time and trouble to provide your very kind feedback. We have shared your comments with the relevant service manager and staff members concerned who I am sure will be delighted to read your comments.

Once again thank you for using the Patient Opinion website, it is greatly appreciated.

Kind Regards

  • Vet118 thinks this response is helpful
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