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"Amazing staff"

About: Stepping Hill Hospital

My partner had a traumatic hand injury. We visited accident and emergency. It was very busy but the staff were amazing. He was admitted but we had to wait a while for a bed, during this time (Friday night) it became busier and busier and a number of people had been drinking and were loud and demanding of staff. I can not give enough credit to the staff who remained calm and dealt with everybody. They are a real credit to the hospital and deserve some recognition for the hard work and patience they displayed. When a bed became available, my partner was admitted onto D1. The staff again were fantastic and gave my partner the time he required.

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Responses

Response from Stepping Hill Hospital 9 years ago
Stepping Hill Hospital
Submitted on 12/09/2014 at 12:49
Published on nhs.uk on 13/09/2014 at 04:00


Thank you for your feedback. I will make sure that staff in the Emergency Department and D1 are aware of your positive experience. Kieren Done Complaints and Customer Service Team Manager

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