"I received professional treatment"

About: Grantham & District Hospital / Accident and emergency

(as the patient),

On Sunday afternoon I tripped and hurt my hand near the wrist. Although it was swollen around the wrist area I didn't go straight to A&E as I thought it might just be a sprain. On Monday however I did visit A&E.

I was more concerned that I might be wasting the staffs time but everyone who I dealt with me assured me that I was right to come to A&E.

In each of the waiting areas the atmosphere was calm, I can't fault any of the staff, they were of course professional and caring.

I have only lived near the town for just over a year and have been to the hospital only once before for an eye examination and I think it is good that we have a hospital on our doorstep.

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Response from Jennie Negus, Deputy Director of Patient Services, United Lincolnshire Hospitals NHS Trust

picture of Jennie Negus

Dear Owlie, thank you for leaving your feedback; I am pleased everything went well and I have passed your posting onto the team in A&E. I hope your wrist is on the mend!

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