This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Reassuringly good service"

About: Guy's Hospital

After 8 days of flu like symptoms, I got myself to the Urgent Care Centre for help. I wasn't quite sure what to expect but it was as good an experience as you could hope for in a hospital. The receptionist was polite, the initial nurse who saw me was lovely and understanding as she explained the process, and the doctor who saw me was attentive, respectful and reassuring as she treated me. The whole trip was 2 hours, which I thought was pretty good for a walk in, and I'm genuinely grateful and pleased with the service given to me. Thank you to everyone who helped me today.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Guy's Hospital 9 years ago
Guy's Hospital
Submitted on 05/08/2014 at 13:13
Published on nhs.uk on 06/08/2014 at 04:00


I am glad that your first experience of the Urgent Care Centre was a positive one. I have shared your comments with the Service Manager of the UCC, who was very encouraged to receive them. Thank you for taking the time to give your feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k