"More explanation please"

Presented with severe foot pain (Saturday). Advertised waiting time 53 minutes; seen in minor injuries after 2+ hours. Very brief examination followed by further wait for xray (computer problems). Seen again by nurse very briefly in public and told no bones broken but probable tendon damage. Given crutches and discharged. Total time spent with health care proffesionals approx 10 minutes. My main gripe is not waiting time, but lack of time spent clearly explaining diagnosis, or how to deal with it once home. I have since got much more detailed and helpful information from the internet and, as a result, am treating my foot myself.