"100 % satisfied fantastic hospital"

About: The Royal Victoria Infirmary

I took my sister to hospital yesterday to the childrens ward which was ward 6 and I was so amazed at the service the care , lovely staff that it made me realise we are very lucky to have such care and service and the hospital was very welcoming all staff could probably tell via my facial expresions I was lost a bit and I was always offered help... from now on if we have fund raising it will be for the RVI it realy made me want to give to them and help I will always have that childrens ward now close to my heart thank you so much , The best part was it gave me hope that there are still lovely caring people out there xxx

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Response from The Royal Victoria Infirmary

Thank you very much for taking the time to post your comment about the treatment and care your sister received whilst on ward 6 at the Great North Children's Hospital, Newcastle upon Tyne recently. We see thousands of children every year and are proud of our reputation for providing first class treatment for routine and complex conditions. All of the staff are committed to providing for the needs of every child and their family who comes into our care, and we are glad this was reflected in your experience. Such positive feedback is gratefully received and we shall ensure that your comments are passed onto the staff on ward 6. We wish you and your sister all the best for the future.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful