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"very positive experience"

About: Weston General Hospital

I was taken to a&e by ambulance suffering from extremely bad tummy pain. I was taken straight through to a cubicle. The pain intensified followed by volient vomiting, the staff rushed to my aid andquickly arranged bloods and xrays. The results quickly came back and I was taken to the surgical aassessment unit where the staff couldnt do enough for me. They made sure I had every pain relief I could have. Beung the first time in this situation I was very scared and upset byt the staff were amazing with me, gental, caring and had time to sit with me explaining everything or just listening to my fears. I was taken to hutton ward where I spent two weeks. Again, I cannot praise the staff enough, they were fantastic with me. Even housekeeping were amazing, very helpful and friendly. the consultants were brilliant and very patient with me, listening to what I wanted and willing to try other methods before surgery. The ward was mostly occupied by older people who needed a lot of care and the staff were fantastic and very patient witn them. Nothing was too much trouble. I cannot praise the staff enough. Thank you to you all.

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Responses

Response from Weston General Hospital 9 years ago
Weston General Hospital
Submitted on 30/09/2014 at 11:18
Published on nhs.uk on 01/10/2014 at 04:00


Thank you for your kind comments. We are really pleased that you are happy with your care at Weston General Hospital. Being in hospital can be a very anxious experience and it's good to hear that you felt reassured by our team. Our aim is always to deliver first class patient care. We'll pass your comments on to all the staff on Hutton ward.

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