My overall experience was good, however my experience with TRAQS was very poor. My referral was not submitted by TRAQS until 8 days after my GP appointment. Then I had to wait a further 2 weeks, during this time I contacted TRAQS who were extremely defensive of the service. I was not complaining, simply chasing up my referral. I was told there had been a delay due to the number of patients they deal with- which frankly is a poor explanation. My referral was then handled by my GP so I feel the TRAQS system is a complete waste of time!
"My experience with TRAQS was very poor"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Opal388 (as ),
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