" The operator was polite and helpful"
Posted by Harbour271 (as ),
Arranging an appointment was simple and the operator was polite and helpful. On arrival at PRH staff were very friendly and spoke with respect and an understanding of her age-related needs. Things were explained to her at a level she could comprehend and her opinions were sought and respected.
We were asked when an operation date (and follow up appointment) would be suitable for us.