"Delay in time taken to get appointments very disappointing"

About: Royal Stoke University Hospital

(as a service user),

Excellent service but delay and time taken to get appointments very disappointing. (6 weeks from assessment and 12 weeks for procedure)

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Response from Nick Clowes, Senior Communications Officer, Communications, University Hospitals of North Midlands

Dear Gradual283

Thank you for taking the time to leave a comment about University Hospital.

We are sorry that you felt the time you had to wait for appointments was unacceptable and would like to encourage you to contact our PALS (Patient Advice and Liaison Service) team who will be happy to investigate the issue for you, should you wish.

Kind regards

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