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the staff were very helpfull to ...

Story from nhs.uk

"the staff were very helpfull to ..."

About: North Manchester General Hospital

(as the patient),

What I liked

the staff were very helpfull to me and my family on my stay on b1 i was only their 2 days but they work very hard and have a lot of time for the patient

What could be improved

the car park machines as it takes your money and does not give you a ticket

Anything else?

would have been nice to see the hot drinks machines working as being on a sunday we could get a cold drink but you could not get a hot drink anywere in the hospital as all hot drink machines were out of order and i am sure that they would make quite a bit of revene for the hospital as well as making a big plus to the many visitors that stay who have to travel but that is just my moan you run a very good clean hospital with good helpful staff we are always quick to say what is bad and not sow quick to say when it is good keep it up and good luck to everyone as we did not speak to anyone from porter to doctor who was not helpful to us and others around

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Responses

Response from North Manchester General Hospital 15 years ago
North Manchester General Hospital

Submitted on 06/03/2009 at 15:43
Published on nhs.uk on 07/03/2009 at 04:09

Thank you for your comments about the cleanliness of the hospital and helpfulness of our staff.

We are aware that some of our car park machines have been malfunctioning and have recently had all machines serviced. We are in the process of replacing some machines which we hope will solve the problems.

We are sorry that the vending machines were not working. Unfortunately, these had been vandalised. We are working with our suppliers to provide more secure machines to ensure services are maintained.

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