"Excellent Treatment For a Fractured Foot"

About: Arrowe Park Hospital

My daughter broke a bone in her foot and was brought to this hospital .She has a fear of hospitals but the staff put her completely at her ease .They explained everything that would happen and the treatment she received was excellent .In particular the doctor was very friendly and has a wonderful smile for everyone !! ( very rare in my opinion ) My daughter is now on the mend and learning to use crutches .The staff who put the cast on were chatty and helpful too . A difficult experience made pleasant by caring ,approachable staff .Thanks to all .

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Response from Arrowe Park Hospital

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Orthopaedics Department. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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