"The lady I spoke to at TRAQS was very pleasant "

About: Telford referral and quality service (TRAQS)

(as the patient),

Everything to do with this hearing test was excellent. The lady I spoke to at TRAQS was very pleasant and helpful and also the lady who did the test. Many thanks to all.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Naval858

Thank you for your positive feedback which is much appreciated.

I am pleased to hear that both TRAQS and the audiologist were pleasant and helpful.

TRAQS take customer service very seriously and endeavour to help our patients with any queries they may have.

Thank you again for taking the time to respond.

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