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Was called on my mobile and an appointment was agreed

Posted By Nearby182

"Was called on my mobile and an appointment was agreed"

About: Telford referral and quality service (TRAQS)

(as the patient),

I had an eye test at boots opticians Telford Centre. My eyes were photo x-rayed (1st time) and the optician noticed some irregularities. He sent a referral letter to my GP (Dr Hart Woodside). Dr Hart then made the referral request to TRAQS.

TRAQS called me on my mobile we agreed on an appointment. I attended appointment.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 9 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG

Submitted on 20/08/2014 at 14:27
Published on Care Opinion on 21/08/2014 at 09:13

Dear Nearby182

Thank you for sharing your experience with the TRAQS team.

I am pleased to note that your problem was picked up so promptly by your optician and that TRAQS were able to contact you quickly and arrange a suitable appointment. I hope that you have benefited from your treatment.

Thank you again for giving feedback to the TRAQS team

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