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Care Opinion

Impressed by clinic

Posted By Button87

"Impressed by clinic"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / General medicine

(as the patient),

I was impressed by the Donnington Health Centre Clinic and the 2 week wait was acceptable.

Similarly the endoscopy and colonoscopy was performed at the Princess Royal Hospital with compassion and clarity by the nurses.

Before and after the procedure although I would have appreciated the opportunity to have spoken to the doctor as during and after the procedure I had not verbal or visual contact/ He did however explain what he had to do beforehand.

More information about possible after effects.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG 9 years ago
Cathie McKenzie
Patient Advisor, TRAQS,
NHS Telford and Wrekin CCG

Patient Advisor

Submitted on 16/08/2014 at 17:33
Published on Care Opinion on 18/08/2014 at 13:28

Thank you for your feedback which is much appreciated.

Although your referral may have been processed by the TRAQS team we note that your comments relate to Princess Royal Hospital NHS Trust and as such we are unable to comment on their behalf.

Please may we direct you the Patient Advice Liaison Officer (PALS). They will be able to take your comments further on behalf of the hospital.

PALS PRH - 01952 282888

Thank you again for taking the time to respond.

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Response from The Princess Royal Hospital 9 years ago
The Princess Royal Hospital

Submitted on 24/04/2015 at 10:42
Published on nhs.uk on 26/04/2015 at 01:01

Thank you for your feedback which will be forwarded to the Endsoscopy manager to share with the staff Di Davis Patient Advice and Liaison Service

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